If your MacBook was one of the models affected, you’re eligible for a free battery replacement. In 2019, Apple recalled several MacBook models, released from 2015 to 2017, due to battery issues. Try it out now, with one free fix for each tool.įix most common reasons why your MacBook won’t charge: That’s just one of many features in MacKeeper. When it’s finished, select anything that’s found, and click Move to Quarantine.It’s a good idea to install real-time antivirus and run regular scans. If your MacBook won’t turn on, rather than it being a charging problem, it could be caused by a virus. And we’ll show you the top things to try to get it going again. In this article, we’ll look at some of the most common causes for a MacBook battery not charging. Repeat once and that should get your battery reporting accurately as well.If your MacBook is plugged in but won’t charge, there are several possible reasons why - including broken chargers, outdated software, or even routine servicing requirements. Charge all the way to 100%, then unplug the unit and use it until it dies w/o charging it up again. Should you continue to have concerns, I'd call the AASP back to verify that you got the right item.ĮDIT: It may be worth it for you to calibrate your battery. If not, all warranty repair services are either covered by your Applecare Protection Plan or, if out of warranty, 90 days from date of service. Likely, the battery is correct for your unit and will function as expected. I found this via various user screenshots on Amazon. I poked around online and noted that you are not the only one who has the bq20z45 part number from SMP, nor the only one to have a Full Charge Capacity different than ~8000. It is unlikely that you obtained the incorrect battery, since AASP's source their parts from Apple to perform warranty-service repairs. Unfortunately, information would not be attainable simply through the serial number. MacBook Information: MacBook Pro Core i5 2.6 13' Retina Late 2013ĭevice Name: bq20z45 (i researched and there should be a 1 after the 5)įull Charge Capacity (mAh): 6211 (I believe this should be around 8000) Or if anyone has the same mac model would you be kind enough to share your battery(original) information?

My question is: is there any way i can find out my old battery's information and/or serial # through my MBP's serial number? I think my new battery isn't the same as the one i had before. I bought my MBP Retina display 13'(late 2013) 5 months ago a week ago i had to change its battery at an authorised reseller when my small sister accidentally dropped a whole glass of water on it.

Apple serial number battery